FREQUENTLY ASKED QUESTIONS
Everything you need
to know.
Common questions about LoanAmerica's loan products, eligibility, rates, and the application process.
19 Questions Answered
Eligibility, rates, application, disbursement, repayment.
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Eligibility & Credit
Who can borrow with LoanAmerica, what credit profiles we accept, and how the Credential Score works.
1Who is eligible for a LoanAmerica loan?
Most LoanAmerica products are available to students enrolled in eligible US accredited institutions, including vocational, trade, undergraduate, graduate, and professional programs. All credit profiles are considered, including thin-file and subprime applicants. Final eligibility is confirmed during the application process.
2Does LoanAmerica serve students with limited or no credit history?
Yes. LoanAmerica serves all credit profiles, including thin-file and subprime borrowers. The proprietary Credential Score weights program outcomes and school placement rates alongside traditional credit factors, evaluating students on future earning potential, not just credit history.
3Do I need a co-signer?
A co-signer may be required depending on our underwriting review and your individual credit profile. Many borrowers qualify without a co-signer through the Credential Score model. Co-signed applications often result in lower rates.
4What credit score do I need?
There is no hard cutoff. The proprietary Credential Score evaluates program outcomes, school placement rates, and future earning potential alongside traditional FICO factors. Borrowers with limited or thin-file credit history are routinely approved when program-level signals are strong.
5What is the Credential Score?
The Credential Score is a proprietary underwriting model that weighs program outcomes, school placement rates, and a student's program of study alongside traditional credit factors. It enables approval for thin-file and subprime borrowers whose future earning potential is strong even when credit history is limited. Methodology details are proprietary.
Rates, Application & Funding
What you'll pay, how to apply, and how long it takes from application to funded.
6What APR can I expect?
Rates are based on your individual credit profile, program of study, school, loan amount, and whether you have a co-signer. You'll see your specific rate after submitting an application. There is no hard credit pull until you accept an offer. LoanAmerica's school risk-sharing model and the Credential Score enable approvals across credit profiles, including thin-file and subprime borrowers.
7How do I apply?
Applications are submitted through the LoanAmerica Loan Navigator. The process takes approximately 3 minutes. LoanAmerica verifies school and program eligibility, issues an approval decision with rate and terms, and funds disburse to the institution within 72 hours.
8How long does approval take?
Most applications receive a decision within 24 to 48 hours of submission. Standard products fund within 72 hours of approval. Emergency Bridge Loans can disburse to the bursar within 24 hours.
9How quickly are LoanAmerica funds disbursed?
Within 72 hours of approval. Funds are sent directly to the institution, not to the student. Emergency loans can be disbursed to the bursar within 24 hours.
OBBBA & Federal Loan Changes
How the One Big Beautiful Bill Act caps reshape Grad PLUS and Parent PLUS in July 2026.
10What happens to Grad PLUS loans in 2026?
Effective July 1, 2026, the One Big Beautiful Bill Act eliminates Grad PLUS loans entirely. Graduate students keep Direct Unsubsidized Loans up to $20,500 per year, and professional students (medicine, law, dentistry) up to $50,000 per year. A medical student facing $100,000 per year in costs still has a federal aid gap of roughly $50,000 annually. LoanAmerica offers alternative funding up to $100,000 for graduate and professional students.
11What happens to Parent PLUS loans in 2026?
Effective July 1, 2026, the One Big Beautiful Bill Act caps Parent PLUS loans at $20,000 per year. Previously, parents could borrow up to the full cost of attendance. At a school costing $65,000 per year, families face an annual shortfall of approximately $25,500. LoanAmerica offers parent loans up to $35,000 to help fill this gap.
Payments & Servicing
How to manage your loan after disbursement, including hardship options.
12How do I make payments on my loan?
Repayment terms and payment instructions are provided in your loan documents after disbursement. Most products offer multiple repayment options including standard, graduated, and income-based repayment. Payment portals and customer service details are confirmed for every approved borrower.
13What if I cannot make a payment?
Forbearance and deferment options are available depending on your loan terms and circumstances. Contact the servicing team listed in your loan documents. LoanAmerica encourages borrowers to communicate proactively if hardship is anticipated.
14How do I contact customer support?
Borrower support: support@loanamerica.com. School partnerships: schools@loanamerica.com. Investor relations: IR@loanamerica.com. Press and general inquiries: partners@loanamerica.com. LoanAmerica is headquartered in Las Vegas, Nevada.
About LoanAmerica
How we're structured, how we compare to federal loans, and who actually originates your loan.
15What is LoanAmerica's regulatory and compliance track record?
LoanAmerica has facilitated over $20 billion in student loan originations since 1997. Across three decades operating in student and consumer lending, the company has had zero TILA violations, zero state enforcement actions, and zero regulatory penalties. LoanAmerica operates under TILA, state lending laws, and applicable federal banking regulation.
16How is LoanAmerica different from federal student loans?
Federal loans are issued by the US Department of Education with standardized terms and federal protections including income-driven repayment and forgiveness programs. LoanAmerica offers private loans designed to fill gaps where federal aid is insufficient or unavailable, including coverage above federal caps and access for students who do not qualify for federal aid. Borrowers are encouraged to exhaust federal options first.
17Who provides LoanAmerica loans?
LoanAmerica is a private student lending company offering loan products to students, families, and parent borrowers across undergraduate, graduate, vocational, and trade-school programs. We handle the application experience, credit review, funding, and servicing through approved applications. Specific origination and servicing details are confirmed during the loan process for every approved borrower.
For Schools
What it costs schools to partner with us and which institutions we work with.
18What schools does LoanAmerica work with?
LoanAmerica partners with accredited vocational and trade schools, universities, graduate and professional programs, and community colleges. Schools certify loans through ELM, FASTChoice, or HES/TurnKey. Onboarding takes about 30 days.
19What does a LoanAmerica partnership cost my institution?
There are no upfront fees, integration fees, or annual platform costs. Partnership terms include a risk-sharing component sized to your programs and their outcomes, which is covered in the partnership review.