LoanAmerica® is a private student lending company focused on bridging funding gaps for students at vocational schools, career colleges, and community colleges. Millions of students are about to lose access to adequate federal financial aid under new legislation. We're building the solution, offering responsible private loan products that help students complete their programs and launch their careers. We're a startup with secured funding, headquartered in Las Vegas, NV. You'll be joining a small, fast-moving team where your work has immediate and visible impact.
Millions of students at trade schools, nursing programs, aviation academies, and community colleges are about to lose access to adequate federal funding. They'll turn to private lenders, and when they do, you'll be the person who guides them through the process. You're not selling anything. You're helping people understand their options, complete their applications, and get funded so they can finish school and start careers in high-demand fields.
LoanAmerica is looking for a Loan Support Specialist who will serve as the primary point of contact for prospective borrowers navigating the loan application and origination process. You'll handle inbound inquiries across phone, email, and live chat, guiding applicants through account setup, document submission, application status questions, and education financing fundamentals. You'll also work directly with school partners to coordinate enrollment verification and disbursement logistics. You'll be equipped with modern AI tools to work faster and smarter, drafting borrower communications, building response templates, and helping maintain our borrower-facing knowledge base. This is an execution-focused role with real strategic growth potential as the company scales.
Send your resume and a brief note about why you're interested to hr@loanamerica.com